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Working with Nicolas Vandeput and the SupChains Team has started to fundamentally change how we approach demand forecasting at Qnity. After reading his excellent and approachable Demand Forecasting Best Practices book and completing the first wave of training, we successfully moved away from legacy forecast accuracy metrics and implemented Forecast Value Added framework across all business units. That change immediately surfaced issues and behaviors we had not previously been able to see and started to genuinely improve decision‑making.

We are now actively applying Nicolas’ framework to make demand more explicit and decision‑ready, have completed an initial ML forecasting proof of concept, and are running a second wave of training while piloting SupChains’ forecast‑as‑a‑service.

Nicolas conducted a comprehensive assessment of our practices, thoroughly reviewing our processes, forecasting engine, coding methods, and the purpose of our forecasts. He quickly identified both quick wins and long-term improvements. By taking the time to understand our unique context, he delivered tailored, actionable recommendations that were perfectly aligned with our needs. His insights and proposed simplifications have significantly elevated our operations.

We organized an inspirational event at IKEA for global Demand Planners and associated management and stakeholders, focusing on the future of Demand Planning. We invited Nicolas as an external guest speaker, whose presentation was praised for introducing new ideas, confirming existing strategies, and challenging us to improve. He received a rating of 4.33 out of 5 in our survey, with written feedback highlighting his exceptional pedagogical skills, making examples, and his vision easily understandable to everyone.